General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Resolved! Upgrade path and reboots

hi,

 

I need to upgrade from version 10.1.6 to version 10.2.6.

According to the upgrade path article I need to:

first download and install the latest 10.1.11-h6 and REBOOT.

than download and install 10.2.0 and REBOOT

than download and install 10.2.6

...

arnona by L1 Bithead
  • 820 Views
  • 3 replies
  • 0 Likes

Oracle Replication Failed

We have a case  where the Oracle connection failed during the replication to the DR , the replication process start for one to three hours then it failed ,  Oracle admins opened a ticket with oracle support and oracle support recommends to disable  t

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Unsupported protocol "IPv6 Control Protocol Error"

Hello PaloAlto users!

 

I have 11.0.2-h2 installed on my PA-820 and configured the WAN port in a subinterface through vlan 20 tagged, due ISP configuration, the line comes through VLAN 20.

 

Every 3-5h the ISP line comes down. Checking the system mon

...

Jlsierra_0-1710403785241.png
Jlsierra by L1 Bithead
  • 311 Views
  • 1 replies
  • 0 Likes

Resolved! Unable to download the new version

Hi All,

Getting below error while downloading the image.

Operation
Download
 
Status
Completed
 
Result
Failed
 
Details
  • Successfully downloaded
  • Preloading into software manager
  • Error: Image File Authentication Error
  • Failed to load into software ma
...

PA-220 disk space issues

As most with a PA-220 have experienced, regardless version running (currently latest 10.2.3-h2) root partition fills up all the time and have to run the disk-usage cleanup commands manually and tried enabling aggressive-cleaning as well, it just cont

...

Looking for Manufacturer Part Number Information

Hello Palo Alto Networks,

 

I wonder why you hide Manufacturer Part Number of SFPs.
There are two points I want to ask.

 

## DOC 810-000077
https://live.paloaltonetworks.com/t5/operations-documentation/hw-accessory-cross-reference-810-000077-0be-update

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emr_1 by L5 Sessionator
  • 402 Views
  • 2 replies
  • 0 Likes

Resolved! PaloAlto Predefined IP Lists not appearing

After rechecking licenses, rebooting, checking multiple things, I am unable to get the EDL Predefined IP List dropdown to populate with PA lists (Bulletproof IPs, High risk IPs,. etc.). The Predefined URL List populates with the Authentication Portal

...

Cutom reports IPs not domains names

Hello Bro,

              We are currently on PANOS ver 10.2.7-h3 on PA-3220 firewall.

I have created a custom report, and receive it daily, it went Ok.

but the received PDF report for example "Top blocked websites" mostly include IP addresses and not

...

connection issue about security-client

as doc descibe , Cloud connection should be connected 

 

 

admin@paloalto-vm-10.1.9> show ctd-agent status security-client

Security Client Dlp(0)
Current cloud server: dlp.hawkeye.services-edge.paloaltonetworks.com:443
Cloud connection: disconnected
Con

...

Resolved! Security rule says disabled no for an enabled policy

I have 2 firewalls with identical config running same PANOS. The policy in question is enabled on both the firewalls.

But one firewall has an extra line in cli( which is picked in daily diff)

set rulebase security rules "rule name" disabled no - So i

...

Duplicated IP for different Users

Hi team

I'm currently having an issue with GLOBAL PROTECT VPN users whose IP has been duplicated, as showed in the next picture:

 

As you can see, there is no big time difference between the log generated for the user sprbun\johnfc and the user sprb

...

DanielPaz_0-1710274242054.png
DanielPaz_1-1710274470327.png
DanielPaz_2-1710274494198.png
DanielPaz_3-1710274883250.png

Resolved! Site Access

I am in the process of locking down access to certain sites on the internet and We have certain AD groups that are designated for access. I was wondering if there was a way to create one rule that will allow AD Group1 and AD Group 2 to their respectr

...

Getting commit error

vsys -> vsys1 -> application-status -> tiktok 'tiktok' is not a valid reference
vsys -> vsys1 -> application-status is invalid
Commit failed

 

Getting error after new content version installed but when reverted issue fixed.

Saurabh1 by L1 Bithead
  • 709 Views
  • 6 replies
  • 0 Likes

xqualsystem.org wrongly categorized as spyware

Dear Team , 

 

The Website xqualsystem.org wrongly categorized as spyware  on DNS Security and as per them the site is cleaned .

Could you let us know whom to contact in paloalto to understand why the xqualsystem.org wrongly categorized as spyware ?

...

VineethM by L0 Member
  • 227 Views
  • 1 replies
  • 0 Likes
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