General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by Community Team Member
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How do I update OSS apps only?

Hello all,

 

I've found this kb: 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CltxCAC

 

I'm trying to install the latest apps on the OSS. I've downloaded "all apps" from csp and when I'm trying to install it, I receive t

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MAC-in-MAC on esxi - ha_aa_pktfwd_err_decap

I've been trying to track this issue down for a month or so now and haven't had a lot of luck with any of the permutations in my vmware environment. 

I am running two 11.0.4-h2 PA-VMs in Active/Active mode. I'm using floating gateways and all is runn

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Resolved! Replace SFP Process

Hi we have a PA-850. Port 5 has a RJ45 SFP adapter, internet connection. We are upgrading our Internet connection (bandwidth increase only, no IP changes) and the new handoff from the ISP is single mode fiber, so I purchased a PAN-SFP-PLUS-LR to supp

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TLS 1.3 has General Protocol Error

Hi all,

Fairly new to PAN OS and have just enabled decryption on my 10.2.3-h4 VM-300 firewall.  In my decryption logs, all entries for TLS 1.3 are having a 'General Protocol Error'.  When running a v11.0.1 firewall (that I had to downgrade due to dat

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Certificate Expiry

Hi All,

I am trying to import the Azure SAML certificate to use it in the Identity Provider Certificate as it is expiring this Thursday. But i am getting the attached error. Does it mean do i need to delete the existing one and then import it? I have

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Resolved! RTP traffic not matching App-ID Rule

I have a strange issue where I have a configured rule to allow the "rtp" and "rtcp" App-IDs with application-default service from any-to-any. Below that rule I have a generic permit-any rule with application service any. Screenshots below. The behavi

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VPN tunnel is getting dropped

we are seeing tunnel drop with below error message.

IKE phase-1 SA is deleted SA: 1.1.1.1[500]-2.2.2.2[500] cookie:191098e4ef6db35d:eba9ee89ff200b07

transition from trial to purchased license

Hi All,

 

We are in a scenario where we are running firewalls on trial licenses. 

 

We have purchased the licenses. Can you help me with following queries :
1. When firewall transition from trial -> purchased license, will firewall drop the network tr

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BRI-IT by L0 Member
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Resolved! 2 Tunnel With 2 IP Public. Secondary one is filtered ?

I have two IPSec tunnels with 2 ISPs:
ISP 1 is Primary
ISP 2 is Secondary
with a Failover scheme.

 

But when I set the metric for ISP 1 to 10 and ISP 2 to 200, it seems that the public IP of the second ISP cannot ping the second tunnel's peer gateway, w

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ariiero by L1 Bithead
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