Bootsrap Image Error

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Bootsrap Image Error

L2 Linker

Hi All

 

I am seeing the following in the system log of a PA-200 on reboot:

 

 critical hw             bootstr 0  No bootstrap media detected

 

 

I can't find any reference to this message anywhere and indeed all the errors that can be ebcountered while bootstraapping are all severity high, rather than critical:

https://www.paloaltonetworks.com/documentation/71/virtualization/virtualization/bootstrap-the-vm-ser...

 

I have never bootstrapped a device myself, so I don't know if that would have a lasting effect (like it will always check for bootstrap media and leave this message if it doesn't have any)?

 

There's nothing in the USB port, but the only other thing I can think is that the port is erroneously registering something being plugged in. I've not found any other log messages relating to this, just this one 4 times (each time its rebooted). 

 

Thanks in advance for any help, anyone can offer. 

 

Alex

1 accepted solution

Accepted Solutions

L2 Linker

Found some more info under /opt/panrepo/logs:

 

Error:  sda_bootloader_env_print(sda_bootloader_env.c:37): BOOTLOADER: Can't get full environment from /dev/mtd4

 

Error:  init(sda_bootstrap.c:182): BOOTSTRAP: System is not in management_ready mode, current mode firstboot, skipping load

 

DEBUG: /mnt/install_media: already exists

DEBUG: Looking of detected block devices

DEBUG: Device /sys/block/sda/device not USB:

...

ERROR: btsErrorNoMedia: No USB device found(2)

 

History.log showed the device appeared to have been bootstrapped previously, perhaps without being factory reset:

 

First step of https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/firewall-administration/bootstrap-a-...

 

Think this is solved. Hopefully these messages will le tothers find this. 

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1 REPLY 1

L2 Linker

Found some more info under /opt/panrepo/logs:

 

Error:  sda_bootloader_env_print(sda_bootloader_env.c:37): BOOTLOADER: Can't get full environment from /dev/mtd4

 

Error:  init(sda_bootstrap.c:182): BOOTSTRAP: System is not in management_ready mode, current mode firstboot, skipping load

 

DEBUG: /mnt/install_media: already exists

DEBUG: Looking of detected block devices

DEBUG: Device /sys/block/sda/device not USB:

...

ERROR: btsErrorNoMedia: No USB device found(2)

 

History.log showed the device appeared to have been bootstrapped previously, perhaps without being factory reset:

 

First step of https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/firewall-administration/bootstrap-a-...

 

Think this is solved. Hopefully these messages will le tothers find this. 

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