Abnormal display of traffic log BYTES filed

[Felixcao]

The customer found that some traffic logs have extremely large bytes, reaching 281.5T,

Looking at the log details, it was found that:

Question 1：

Details:

Type end

Bytes 281474976579754  ---- I think this is an incorrect display?

Bytes Received 2147483647

Bytes Sent 170

Repeat CountPackets1

Packets Sent 2

Bytes= Bytes sent + Bytes Received

        =2147483647+170

         =2147483817  This is the correct value

Question 2：

Generated Time    2023/08/17    15.07:55

         start Time      2023/08/17   15:07:20

   Receive Time      2023/08/17   15:07:55

The session lasts for 35 seconds and transmits 281.5T Bytes, which is too exaggerated.

The device is vm-300, version 10.2.4-h3

Do you have any suggestions? Can you determine the bugs in the version

[ozheng]

Hello Felixcao,

The issue is currently under investigation.

You can open a case to TAC for an updated status.

Olivier

[Andreikin]

Hello @Felixcao and @ozheng - is there any news on this case? We are having similar issue. 

[ozheng]

on which version are you running?

Maybe time to upgrade.

[renzanjo11]

HI @ozheng ,

I just encountered this issue with lots of GBs and Tb's in the traffic logs. I just want to ask if you have any idea whether this issue is confirmed to be a bug?

I am running PANOS 10.1.8

Regards,

Renz

[renzanjo11]

Hi,

Anyone has resolution for this issue?

Regards,

Renz

[ozheng]

Hello Renzanjo11,

Please open a case to TAC to get formal confirmation.

Thank you.

Olivier

[Felixcao]

Hi, Renzanjo11:

I opened a case before and TAC confirmed that it was a bug, but at that time, there was no plan to fix it, so I am not sure which version to fix,

1: This does not affect usage and can be ignored.

2: Try updating to the latest recommended version.

3: Open a case and confirm the fixed version with TAC.