Unable to view Panorama Advisory to check for expired certificates remediation.

[CoconutCrew]

Currently we use PA-VM and while I have checked Device Management --> Certificates, I am unable to find the Panorama Certificate mentioned in the email alert. 

The Panorama certificate for managing NGFWs and Log Collectors will expire on April 7, 2024. Please review the advisory at https://live.paloaltonetworks.com/t5/customer-advisories/additional-pan-os-certificate-expirations-a... 

What would be the reason I'm unable to see the advisory?

[JayGolf]

Hi @CoconutCrew ,

Do you or someone within your organization have access to the CSP (https://support.paloaltonetworks.com/Support/Index)
In order to view the advisory (https://live.paloaltonetworks.com/t5/customer-advisories/additional-pan-os-certificate-expirations-a...) you need to have an account with the CSP. 

Which PAN-OS version are you running on your VM-Series? Additionally, is this PA-VM managed by Panorama? 

[ESTTYWARD]

Hola podrian ayudarme tengo Panorama v10.2.6 y los palo alto en 10.1.0-h2 , el tema de certificado tendra que hacer alguna actualizacion ?

[CoconutCrew]

Hi @JayGolf  thank you for replying. Whenever I go to the CSP I get this error: 

I'm only suing VM series and it is not managed by Panorama that I can see. 

[CoconutCrew]

Hi @JayGolf  thank you for replying. Whenever I go to the CSP I get this error: 

I'm only suing VM series and it is not managed by Panorama that I can see.