topic Re: Upload .tgz file for BPA on-demand en Aiops in not completed in AIOps for NGFW Discussions

Upload .tgz file for BPA on-demand en Aiops in not completed

andresespinosa — Wed, 23 Nov 2022 14:52:48 GMT

Hi community!

When trying to upload the TSF file with the .tgz extension, the process stays in the 'uploading' state but never ends.

Is there a way to correct this and be able to load the TSF to perform a BPA on demand?

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Re: Upload .tgz file for BPA on-demand en Aiops in not completed

dbaumann — Tue, 29 Nov 2022 22:59:51 GMT

Bumping this. I'm experiencing the same issue.

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

Cars_Admin — Thu, 01 Dec 2022 19:58:29 GMT

Was sent here by support also having same issue.

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

farkhan — Tue, 06 Dec 2022 19:48:25 GMT

Hello @andresespinosa,

Hope your doing good!
I wanted to follow up with you to know if you still need any assistance on the issue.

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

andresespinosa — Tue, 06 Dec 2022 19:54:44 GMT

Hi!

Yes, the problem really persists.

I have a case with the support team, but no significant progress yet.

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

Cars_Admin — Wed, 07 Dec 2022 17:13:15 GMT

I can confirm that this is still a problem. I also have not had an update on my support case.

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

svenkatarama — Fri, 09 Dec 2022 23:38:32 GMT

The issue was sourced to browsers in Windows environments. It has been fixed now, can you please check if you can run the on-demand BPA analysis?

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

dbaumann — Fri, 09 Dec 2022 23:44:09 GMT

Can confirm it's working!

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

andresespinosa — Mon, 12 Dec 2022 14:52:02 GMT

Hi! I confirm that it now works. Thank you very much.

Re: Upload .tgz file for BPA on-demand en Aiops in not completed

fcaruso — Wed, 30 Aug 2023 17:24:22 GMT

Hi, the issue persists on Chrome and Firefox for Ubuntu, is there any workaround?