topic Re: Noi devices in the Free version of AIOps in AIOps for NGFW Discussions

Noi devices in the Free version of AIOps

Carleton — Fri, 24 Feb 2023 18:22:06 GMT

I do not see any devices in the AIOps portal after we activated it. In the HUB I do not see a place to associate devices. All of the devices have Telemetry enabled

Re: Noi devices in the Free version of AIOps

TomYoung — Fri, 24 Feb 2023 19:54:14 GMT

Hi @Carleton ,

On the Hub, what do you see under Common Services (upper right) > Device Associations?

Under AIOps, what do you see under Settings > Device Inventory?

Thanks,

Tom

Re: Noi devices in the Free version of AIOps

Carleton — Fri, 24 Feb 2023 20:13:27 GMT

I do not see any devices, but I can see all my devices in the TS Portal.

Re: Noi devices in the Free version of AIOps

TomYoung — Mon, 27 Feb 2023 11:31:36 GMT

Hi @Carleton ,

Please check out these videos to see if they can help -> https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/new-activation-onboarding-and-upgrade-processes-for-aiops-as-of/td-p/530732.

Thanks,

Tom