Firewall fails to upload Telemetry - Invalid Sending File Name

MemjetITS — Fri, 10 Mar 2023 02:09:42 GMT

One of our firewalls is failing to send the telemetry data and has the following error:

Status

Failed

Reason

Invalid Sending File Name

Whats going on?

Re: Firewall fails to upload Telemetry - Invalid Sending File Name

ebenny — Mon, 13 Mar 2023 19:34:05 GMT

Hello @MemjetITS,

I saw your post and have a few recommendations for you. You may want to look at initially,

>How many firewalls are facing this issue?

>Could you check if the device certificate is installed?

Thanks and Regards,

Edison K Benny
Product Specialist
Palo Alto Networks