topic Re: AIOPS device certificate in AIOps for NGFW Discussions

AIOPS device certificate

goncalocontente — Mon, 17 Apr 2023 16:37:18 GMT

Hi all,

I have my firewall on PAN-OS 10.1.9, correctly installed the device certificate, however under telemetry it shows that device certificate does not exist.

I have restarted the management server, iotd and icd but no luck. Did any of you encountered the same issue?

Regards

Re: AIOPS device certificate

MDroyKT — Mon, 05 Jun 2023 18:51:47 GMT

I am having this issue as well. Any luck resolving it @goncalocontente ?

Re: AIOPS device certificate

MDroyKT — Mon, 05 Jun 2023 21:00:03 GMT

Mine ended up working eventually, it just took a little while to change to 'Valid'. Hope yours worked out too!

Re: AIOPS device certificate

RakeshKumarTS — Fri, 12 Apr 2024 20:35:34 GMT

Was this resolved? if yes, can i get some steps on how this can be fixed.

Under Device - Setup - telemetry

i have Certificate status : Device Certificate does not exist (view details)

any inputs will be appreciated.

Re: AIOPS device certificate

Wszebor — Wed, 17 Apr 2024 12:11:09 GMT

I have same problem on my passive device.