Firewall forwarding log to Private IP of Panorama --- failing - (AWS - VM series)

abhishah03 — Fri, 21 May 2021 15:26:48 GMT

I have an Panorama managing Firewalls (in different region , subscription) -- latched via Public IP.

The firewalls are set to forward logs to Panorama.

Unfortunately , the Firewalls are forwarding logs to Private IP address (which is failing cause of no connectivity).

How can I force log forwarding to use Panorama's public IP address ?

I have already added the Public IP in Panorama Under (Setup -> Interface -> Management interface -> Public IP) .

Note - Panorama is set in Panorama mode ; with one disk added in collector group .

++ @jmeurer -- Am I missing something here .

Re: Firewall forwarding log to Private IP of Panorama --- failing - (AWS - VM series)

jmeurer — Fri, 21 May 2021 15:43:02 GMT

If the public IP is set on the Panorama side, you can try this. Otherwise, you will need to contact TAC as the Public IP is the preferred IP that it should be using.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UpdCAE&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

topic Firewall forwarding log to Private IP of Panorama --- failing - (AWS - VM series) in VM-Series in the Public Cloud

Firewall forwarding log to Private IP of Panorama --- failing - (AWS - VM series)

Re: Firewall forwarding log to Private IP of Panorama --- failing - (AWS - VM series)