topic NGFW on Azure cannot be deployed successful in VM-Series in the Public Cloud

NGFW on Azure cannot be deployed successful

SampleWu-TDK — Thu, 25 Nov 2021 03:43:22 GMT

Hi all,

I got a weird situation when I deploy the PA NGFW on Azure, could you please give me some suggestions for resloving this weird situation?

After deployment, the VM will be restared and restared by itself with unknown reason, I try to connect to Serial Console, the final screen is in Maintenance mode. I check the Activity Log, but no any valuable log.

The situation is happened on both Azure Marketplace and ARM template deployment, my region is Japan East and Japan West, both of these two regions have the same result.

Even I haven't change any default value by using Azure Marketplace, but the situation keeps happen.

Thanks for the read first, hope I can find the reason as soon as possible.

Thanks,

Sample Wu

Re: NGFW on Azure cannot be deployed successful

tostern — Thu, 25 Nov 2021 06:38:56 GMT

Hi @SampleWu-TDK

i am seeing that issues in the past really often. In 90% all the cases is the reason the Password.

Please redeploy the Firewall and use a Password only with with upper/lower cases and numbers for example PaloAdmin12345

I hope it will help you.

Regards,

Torsten

Re: NGFW on Azure cannot be deployed successful

SampleWu-TDK — Thu, 25 Nov 2021 08:10:04 GMT

Thank you so much, @tostern ,

I did the test and it works, my issue's reason is really the password format.

Thanks again,

Sample Wu