topic Re: New interface at Palo-alto VM in AWS EC2 instance not turning UP in VM-Series in the Public Cloud

New interface at Palo-alto VM in AWS EC2 instance not turning UP

IT.OPS — Fri, 20 May 2022 12:34:38 GMT

On a PA-VM (VM500, SW ver- 10.0.8-h8.) in Amazon cloud EC2 instance, i am struggling to create a new interface and bring it up, tried below steps already-
1. Created an ENI and attached to the respective EC2 instance.
2. Source/Destination check disabled.
3. Tried configuring different eth1/3-6 with same IP/Subnet as ENI.
4. Tried multiple times but no luck,

could you help to check what might be blocking? or any known bug?

Already have 1mgmt (eth1/0) + 1internet (eth1/1) + 1inside (eth1/2) UP and RUNNING.

Re: New interface at Palo-alto VM in AWS EC2 instance not turning UP

sthornton — Mon, 23 May 2022 17:12:48 GMT

How many vNICs are on the VM instance you are running? What does the interface on the firewall show?

Re: New interface at Palo-alto VM in AWS EC2 instance not turning UP

aleksandar.astardzhiev — Mon, 30 May 2022 20:28:30 GMT

Hi @IT.OPS ,

When attaching new ENI you need to reboot the VM. Have you done that? What instance type have you used?