Azure Deployment instructions don't work - web interface won't load

ScottShorkey — Thu, 23 Jun 2022 20:17:23 GMT

I tried deploying the vm series firewall in an Azure environment using the steps here

https://docs.paloaltonetworks.com/vm-series/9-1/vm-series-deployment/set-up-the-vm-series-firewall-on-azure/deploy-the-vm-series-firewall-on-azure-solution-template#ide37bac08-683a-4245-a412-2f74a56855fa

I followed every step exactly as indicated but when I got to step 5 the web interface won't load, it just gives "This site can’t be reached" (Google Chrome) or "Hmmm… can't reach this page" (Edge) error and there's a banner at the top of the VM page in Azure saying "<> virtual machine agent status is not ready. Troubleshoot the issue". Clearly there are other steps involved that the instructions are not talking about.

How do I get this to work?

Re: Azure Deployment instructions don't work - web interface won't load

aleksandar.astardzhiev — Mon, 27 Jun 2022 15:09:40 GMT

Hi @ScottShorkey ,

Not able to reach firewall management in most case could be due to misconfigured Network Security Group on the mgmt interface.

However the message for "machine agent status not ready" is strange...

Are you sure you have sufficient permissions in the Azure console?

Have you tried to use ARM template? For example this one - https://github.com/PaloAltoNetworks/azure/tree/master/vmseries-simple-template

topic Re: Azure Deployment instructions don't work - web interface won't load in VM-Series in the Public Cloud

Azure Deployment instructions don't work - web interface won't load

Re: Azure Deployment instructions don't work - web interface won't load