VM-300 Inaccessible and Failover Occurred

JoHyeonJae — Thu, 29 Sep 2022 05:21:13 GMT

Hello all,

Currently, my customer is working on 9.1.12-h3 and they experienced Inaccessible and Failover Occurrences in VM-300.

Therefore, I looked around TSF and found out that failover proceeded after the message pan_hash_init(pan_hash.c:113): nbuckets 2000 is not power of 2!

MP and DP are stable.

[sysd.log]
2022-09-29 06:09:51.126 +0800 Detach (s1.mp.10242-0/0): ha.lib.mgmt.impl.
2022-09-29 06:09:51.875 +0800 Error: sysdd_peers_set_cb(sysd_peer.c:810): no peer ip address configured for peer.
2022-09-29 06:09:51.875 +0800 Detach (s1.mp.10445-0/0): ha.lib.satd.impl.

[pan_dha.log]
2022-09-29 06:09:51.107 +0800 Error: pan_if_name_decompose(pan_if.c:1994): unknown interface type management
2022-09-29 06:09:51.107 +0800 Peer HA3 MAC is 00:00:00:00:00:00
2022-09-29 06:09:51.107 +0800 Error: pan_dha_config_connection_load(pan_dha_config.c:483): invalid peer ha2-backup-ip address

[ha-agent.log]

2022-09-29 06:06:58.390 +0800 Warning: pan_hash_init(pan_hash.c:113): nbuckets 2000 is not power of 2!

2022-09-29 06:09:51.115 +0800 Error: ha_lib_trans_peer_notif_cb(ha_lib_trans.c:2066): Object peer.ha.lib.mgmt.impl.lib.tran.acc being deleted

2022-09-29 06:09:51.116 +0800 Error: ha_lib_trans_peer_notif_cb(ha_lib_trans.c:2066): Object peer.ha.lib.mgmt.impl.lib.tran.av-info being deleted

2022-09-29 06:09:51.116 +0800 Error: ha_lib_trans_peer_notif_cb(ha_lib_trans.c:2066): Object

Does anyone know anything about this issue? Help me...!

Thanks

topic VM-300 Inaccessible and Failover Occurred in VM-Series in the Public Cloud

VM-300 Inaccessible and Failover Occurred