Upgrade VM-series license

NG25_1 — Thu, 19 Jan 2023 18:10:57 GMT

Hello Community,
We need to upgrade from perpetual licenses to credit licenses, currently the firewall is in PAN OS version 9.1.14, according to the Palo Alto documentation the minimum version of PAN OS for credits license is 10.0.4. Is it necessary upgrade PAN OS version before upgrade the license?

Re: Upgrade VM-series license

aleksandar.astardzhiev — Fri, 20 Jan 2023 00:00:02 GMT

Hi @NG25_1 ,

As described here you still can use Software NGFW credits with older PanOS - https://docs.paloaltonetworks.com/vm-series/9-1/vm-series-deployment/license-the-vm-series-firewall/software-ngfw
But you will need to use "Fixed CPUs - Compatible with all PAN-OS versions. Based on VM-Series Models and security service bundles. Changing the model or service options requires a new license."

Now the last sentence is not very clear for me, but it may meas that you will at some point in time you decide to switch to the Flexible model, you will need to deactivate VM and activate VM license.

So if you want to use the flexible model, you have to upgrade.

I am not sure how the license upgrade will happen, but I would imagine it require "deactivate VM" and activate it back again with the new license.

topic Upgrade VM-series license in VM-Series in the Public Cloud

Upgrade VM-series license

Re: Upgrade VM-series license