topic Azure PAN-OS Software update no showing latest information in VM-Series in the Public Cloud

Azure PAN-OS Software update no showing latest information

limmengkiat — Fri, 29 Sep 2023 14:09:05 GMT

Hi all, may i have some idea how is the device -> software screen working logic? is it the firewall will use the management interface ( as per configure at the service route "use management interface for all" ), to contact updates.paloaltonetworks.com and pull all the information and show on the screen periodically ? or is Palo alto server will periodically push the update to palo alto firewall ? where i can check this setting ?

The reason of this question is because PA firewall stop showing the latest software since 8 months ago.

Any detail document do explain this and how to troubleshoot it ?

Thank in advance.

Re: Azure PAN-OS Software update no showing latest information

PavelK — Sat, 30 Sep 2023 13:02:57 GMT

Hello @limmengkiat

unlike Antivirus, Applications and Threats... under dynamic updates the software download does not have any configurable schedule to check and download a PAN-OS image. To get latest list of available PAN-OS images you will have to press "Check Now" located in the bottom left corner. After you press "Check Now", you should see a complete list.

Kind Regards

Pavel

Re: Azure PAN-OS Software update no showing latest information

limmengkiat — Sun, 01 Oct 2023 13:56:57 GMT

Hi,

Is it mean the will only update when i click check now ? without click the check now, it not will automatically update ?

Thank you,

Meng Kiat

Re: Azure PAN-OS Software update no showing latest information

PavelK — Sun, 01 Oct 2023 22:31:31 GMT

Hello @limmengkiat

yes, this is correct. It will only update list after pressing "check now".

Kind Regards

Pavel