VM series Firewalls not removing license on autoscale

Verac22 — Wed, 19 Feb 2025 16:47:05 GMT

So we have had a series of autoscaling VM series in AWS for a while now. We've had a slew of problems with them but the current one I am fighting is that they don't remove the license during an event. This means that the new spun up firewall fails as there is no additional credits for it to consume.

The way my cloud team is telling me it appears to work is that it is relying on the FAILED firewall to make the api call to remove it's license. But in a failure scenario, we obviously can't rely on a failed firewall to unlicense itself.

Is there a better way to handle license deprovisioning? Can we use some lambda code or something to remove the failed firewall license via API call?

topic VM series Firewalls not removing license on autoscale in VM-Series in the Public Cloud

VM series Firewalls not removing license on autoscale