topic Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure in VM-Series in the Public Cloud

Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

IrfanFaruki — Wed, 05 Dec 2018 13:30:33 GMT

Hi All,

We were trying to setup a Palo Alto VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure tenant but we received the following error message:

This is a new tenency. Is there something you can help?

Thanks

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

jmeurer — Wed, 05 Dec 2018 13:43:05 GMT

Since you mention this is a new tenency, you may still be in the new/free subscription which typically does not allow Pay as you go. Bundle1 and Bundle2 are PayGo licenses. You will need to have a Pay-As-You-Go subscription on the Azure side to use the Bundles.

https://azure.microsoft.com/en-us/offers/pay-as-you-go/

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

IrfanFaruki — Wed, 05 Dec 2018 14:23:45 GMT

Thanks for the reply @jmeurer

Let me get the team to check this.

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

IrfanFaruki — Thu, 06 Dec 2018 09:58:37 GMT

Hi,

I have checked with the team. The tenancy is not in free or trial mode. So that does not seems to be an issue.

Thanks

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

jmeurer — Thu, 06 Dec 2018 14:00:10 GMT

In that case, I would suggest opening a support case with the Microsoft Azure Team. That error is a Marketplace error not specific to Palo Alto Networks. Your account is not allowing you to purchase PayGo licensed instances.

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

IrfanFaruki — Fri, 07 Dec 2018 16:15:03 GMT

Hi,

Can anyone confirm if its true that Palo PAYG is not support with Azure CSP?

Thanks

Re: Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

jperry1 — Fri, 07 Dec 2018 16:53:16 GMT

For Azure CSP only BYOL is currently supported.