topic Re: Azure VM Backup in VM-Series in the Public Cloud

Azure VM Backup

RyanJohnstone — Wed, 03 Jun 2020 10:26:36 GMT

Hello,

we are trying to take an Azure back up of the Palo Alto VM but our CSP is reporting an issue with the backup agents on the Palo VM. The backup Pre checks are failing with a warning that it "cannot communicate with the vm agent for snapshot status vm sub task timed out"

Can anyone guide on where i should look for where this issue may be, we are on release 9.0.7 and vm plugin 1.0.8

Thanks

Ryan

Re: Azure VM Backup

DavidAzzopardi — Thu, 09 Jul 2020 17:16:34 GMT

Hi Ryan

Did you ever get to the bottom of this?

David

Re: Azure VM Backup

dmaynard — Thu, 09 Jul 2020 17:25:39 GMT

Azure VM backup is not supported on Palo VMs.

Re: Azure VM Backup

RyanJohnstone — Tue, 28 Jul 2020 13:57:10 GMT

afraid not, had another answer though saying its not supported...

Re: Azure VM Backup

naviman — Wed, 17 Mar 2021 15:59:01 GMT

I know this is an old post but is there anyone out there backing up the config? Are they waiting for it to fail over and lose the config? Surely there is a way?

I was reading this old post from 2019. I cant even locate this portal.

https://docs.paloaltonetworks.com/panorama/8-1/panorama-admin/administer-panorama/manage-panorama-and-firewall-configuration-backups/save-and-export-panorama-and-firewall-configurations.html