Cortex XDR device control exceptions

Daniel_Itenberg — Sun, 31 Oct 2021 13:01:07 GMT

Hi all,

Iv'e a question about device control exceptions:

How do I exclude specific phones? Do I enter the manufacturer and then the phones serial number?

Re: Cortex XDR device control exceptions

malalade — Mon, 08 Nov 2021 19:19:14 GMT

For specific phones, you can broadly define the "Vendor/Manufacture e.g. Apple" and optionally, further restrict it by specifying the serial.

There is also flexibility with device exception. From Endpoint > Policy Management > Extensions > Specific Profile (Device Exceptions) or Global (Device Permanent/Temporary) Exceptions

For common phone types: Class(mostly, Windows Portable Devices), Vendor/Manufacturer (e.g. Apple), Product(e.g. iPhone), Serial (Optional)

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Cortex XDR device control exceptions

Re: Cortex XDR device control exceptions