https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-data-lake-license/m-p/445589#M1212 <P><SPAN>Our client has recently purchased the Cortex Data Lake license and we are trying to set this up for them. The firewalls are on version 10.0.7 and have valid certificates but under "Device -&gt; Licenses", we do not see a license for Cortex Data Lake&nbsp; despite trying to retrieve from license server etc.</SPAN></P> <P>&nbsp;</P> <P><SPAN>My question is does it suppose to appear under the&nbsp;Device -&gt; Licenses section?</SPAN></P> <P>&nbsp;</P> <P><SPAN>We followed the following article to activate the&nbsp;</SPAN>product</P> <P>&nbsp;</P> <P><SPAN><A href="https://docs.paloaltonetworks.com/cortex/cortex-data-lake/cortex-data-lake-getting-started/activate-cortex-data-lake-toc/activate-cortex-data-lake-easy#id184II0S0GH3" target="_blank" rel="noopener">https://docs.paloaltonetworks.com/cortex/cortex-data-lake/cortex-data-lake-getting-started/activate-cortex-data-lake-toc/activate-cortex-data-lake-easy#id184II0S0GH3</A></SPAN></P> <P>&nbsp;</P> <P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cortex.JPG" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/37511iAF5B652D8E0089F2/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="cortex.JPG" alt="cortex.JPG" /></span></SPAN></P> Thu, 18 Apr 2024 19:33:56 GMT Jatin.Singh 2024-04-18T19:33:56Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-data-lake-license/m-p/445589#M1212 <P><SPAN>Our client has recently purchased the Cortex Data Lake license and we are trying to set this up for them. The firewalls are on version 10.0.7 and have valid certificates but under "Device -&gt; Licenses", we do not see a license for Cortex Data Lake&nbsp; despite trying to retrieve from license server etc.</SPAN></P> <P>&nbsp;</P> <P><SPAN>My question is does it suppose to appear under the&nbsp;Device -&gt; Licenses section?</SPAN></P> <P>&nbsp;</P> <P><SPAN>We followed the following article to activate the&nbsp;</SPAN>product</P> <P>&nbsp;</P> <P><SPAN><A href="https://docs.paloaltonetworks.com/cortex/cortex-data-lake/cortex-data-lake-getting-started/activate-cortex-data-lake-toc/activate-cortex-data-lake-easy#id184II0S0GH3" target="_blank" rel="noopener">https://docs.paloaltonetworks.com/cortex/cortex-data-lake/cortex-data-lake-getting-started/activate-cortex-data-lake-toc/activate-cortex-data-lake-easy#id184II0S0GH3</A></SPAN></P> <P>&nbsp;</P> <P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cortex.JPG" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/37511iAF5B652D8E0089F2/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="cortex.JPG" alt="cortex.JPG" /></span></SPAN></P> Thu, 18 Apr 2024 19:33:56 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-data-lake-license/m-p/445589#M1212 Jatin.Singh 2024-04-18T19:33:56Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-data-lake-license/m-p/446240#M1213 <P>Yes. After successful license activation. Please see the attached screenshot. We recommend you open a support case -&nbsp;<A href="https://support.paloaltonetworks.com/" target="_self">https://support.paloaltonetworks.com/</A></P> Mon, 08 Nov 2021 18:20:23 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-data-lake-license/m-p/446240#M1213 malalade 2021-11-08T18:20:23Z