topic Re: C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR in Cortex XDR Discussions

C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR

Abdul_Razaq — Mon, 09 Nov 2020 07:46:42 GMT

Hi Team,

After installing cortex XDR, I can see C:\ProgramData\Cyvera\Prevention folder is getting filled up fast in one of the servers. There are a lot of activities on this server and Traps is catching some malicious activities often. This will definitely create logs, but i have below queries if anybody can help.

is there any way to restrict the disk usage ?. Will the disk usage pile up if there is no cloud connectivity or wildfire access ?. Will it be deleted once the data is presented to Cortex?

Is it recommended to have disk restriction by agent settings profile ?.

I am having XDR 7.2 agent

Thanks in advance.

Re: C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR

dfalcon — Fri, 20 Nov 2020 03:20:03 GMT

Hi @Abdul_Razaq-

You can set the quota allowance within the agent profile. Once the quota is reached, it is first in - first out.

Re: C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR

MohanKumar1 — Thu, 30 Dec 2021 07:46:53 GMT

Same issue, I can see ~40GB is full with xdr logs. But, rather limiting quota; should be technical reason why there are filling so fast.

Re: C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR

NCherbib — Thu, 31 Mar 2022 10:13:06 GMT

hello,

same issue happened to me, the file size attempt 40Go, but le size is limited to 5Go

Re: C:\ProgramData\Cyvera\Prevention folder piling up after installing cortex XDR

etugriceri — Thu, 31 Mar 2022 10:22:42 GMT

Im gonna recommend open a TAC case for this. Default quota is 5 Gigabyte (Max 10) and should not spend more than this. Should be investigated by TAC engineer.