topic Report exporting questions in Cortex XDR Discussions

Report exporting questions

LinsongGuo — Thu, 06 Jan 2022 08:57:46 GMT

I have a custom timer filed called analysttimer, which recording the time analyst spend on an incident, once the incident this field will shows total time spend. I can see the total time is captured in the analysttimer.totalduration field.

When create a report, I can only refer analysttimer filed as whole in the widget, rather than directly refer to analysttimer.totalduration as column.

It shows the actual mins if I look at the report directly in XSOAR, however if I export this report to a CSV or PDF the column shows the status of the analysttimer rather than the actual mins as attached image shows.

As anyone see this before? any suggestion how can I get the actual mins in the CSV file?

Thank you in advance

Re: Report exporting questions

bbarmanroy — Fri, 07 Jan 2022 02:36:57 GMT

@LinsongGuo is the question for XSOAR? This is a XDR forum.

Re: Report exporting questions

LinsongGuo — Sun, 09 Jan 2022 21:13:02 GMT

oh sorry yes it is XSOAR question can you move it or I should create another one?

Re: Report exporting questions

bbarmanroy — Mon, 10 Jan 2022 03:07:33 GMT

@LinsongGuo It's best you mark this as Solved and create a new topic in the XSOAR forum.