topic Re: Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error. in Cortex XDR Discussions

Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.

tejasp04 — Thu, 16 Dec 2021 12:29:46 GMT

Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.
(./cytool proxy set ......)
RpcClient: SendRequest: Error 14: failed to connect to all addresses
RPC call for proxy command 'query' failed with error, code = 14, message = failed to connect to all addresses.

Please let me know if someone found solution for this issue.

OS :- Ubuntu

Re: Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.

fmoixsante — Thu, 16 Dec 2021 18:01:32 GMT

Hi @tejasp04 ,

What do you see when you execute "./cytool proxy query"?

Below, you can see how to query the proxy settings using ./cytool, setting a new proxy ipaddress:port and confirming that the settings are configured properly.

Re: Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.

OrkanAlibayli — Fri, 11 Mar 2022 08:02:14 GMT

Hello,

We have same problem.

Has this been solved? If yes, can you please share solution to us?

Thanks in advance!

Re: Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.

bbarmanroy — Fri, 11 Mar 2022 09:09:31 GMT

Hi @OrkanAlibayli can you please share some screenshots of the output when you run the commands that @fmoixsante has stated in the screenshot above?