topic Re: I found many event about "EDL Authentication fail" on Management Audit log at Cortex XDR console since Mar 17,2022 until now. in Cortex XDR Discussions

I found many event about "EDL Authentication fail" on Management Audit log at Cortex XDR console since Mar 17,2022 until now.

Jirapan — Tue, 22 Mar 2022 10:38:28 GMT

Hi ,

I found many event about "EDL Authentication fail" on Management Audit log at Cortex XDR console since Mar 17,2022 until now.

But I didn't enable EDL why I got this event that was generate every minute . Please advise how to clear this event .

Thank you.

Re: I found many event about "EDL Authentication fail" on Management Audit log at Cortex XDR console since Mar 17,2022 until now.

fmoixsante — Tue, 22 Mar 2022 10:44:09 GMT

Hi @Jirapan

This is something our PANW Devops and Engineering are looking into as we speak. Thank you for your post.

Re: I found many event about "EDL Authentication fail" on Management Audit log at Cortex XDR console since Mar 17,2022 until now.

fmoixsante — Wed, 23 Mar 2022 10:09:26 GMT

Hi @Jirapan,

This is the latest comment from our TAC support,

"As part of our efforts to improve security PANW, an internal scanner generated a chain of events which caused our UI to have sporadic availability issues. The local agent protection as well as all analytics and detection capabilities were functioning throughout the issue."