Citrix PVS servers consuming multiple Cortex XDR licenses

JacobSchembri — Wed, 29 Jun 2022 00:02:11 GMT

Hi all,

We're having an issue where Citrix PVS servers running Cortex XDR consume a new XDR license every time they reboot. I don't fully know how PVS works, but essentially from what I can gather is upon booting up, it pulls a copy of an image from the master and loads into that, and these servers are configured to reboot every night - thus repeating the process.

Has anyone dealt with a similar issue? We are constantly over license capacity because of this and cleaning up 50+ Citrix servers every couple of days is something our team doesn't want to take on.

Thanks

Re: Citrix PVS servers consuming multiple Cortex XDR licenses

afurze — Wed, 29 Jun 2022 00:10:46 GMT

Hi JacobSchembri,

Check out this article https://docs.paloaltonetworks.com/cortex/cortex-xdr/7-7/cortex-xdr-agent-admin/cortex-xdr-agent-for-windows/cortex-agent-for-virtual-environments-and-desktops it discusses installing the agent on non-persistant VDIs and similar. You can set the VDI flag on install and prescan so that you avoid these sorts of issues.

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Citrix PVS servers consuming multiple Cortex XDR licenses

Re: Citrix PVS servers consuming multiple Cortex XDR licenses