topic Re: Upgrade agents locally in Cortex XDR Discussions

Upgrade agents locally

NivedaR — Tue, 02 Aug 2022 17:09:11 GMT

Hello,

Is there any option available to upgrade agent from local agent console? (Eg: If local IT team can upgrade agent from endpoint directly)

Thanks

Re: Upgrade agents locally

afurze — Tue, 02 Aug 2022 17:14:05 GMT

Hi NivedaR,

You can either use the console to upgrade via actions, or you can install a new agent of the version you want. You will need to create a new installation package that can be used with the console or to distribute and run locally. There is no option via the cytool utility to perform an upgrade.

Re: Upgrade agents locally

NivedaR — Wed, 03 Aug 2022 04:48:56 GMT

Hi , Thank you !

Re: Upgrade agents locally

NivedaR — Wed, 03 Aug 2022 05:34:18 GMT

Hi Afruze,

By this statement "or to distribute and run locally" do you mean like a fresh install ?

Thanks.

Re: Upgrade agents locally

wechoi — Wed, 03 Aug 2022 09:31:50 GMT

Hi @NivedaR , you can run the Agent Installation packages locally on existing agents to perform the upgrade. There is no need to uninstall and perform fresh installation.

However, if the agent has Agent Tampering Protection enabled, you will need to disable it first before performing the upgrade locally.

There are two methods to disable it:

1. via Agent Settings profile

2. via cytool command

Re: Upgrade agents locally

afurze — Wed, 03 Aug 2022 14:12:08 GMT

That's correct, creating a new install package and running it would be a fresh install.