https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/mttr-mtta/m-p/522700#M3195 <P>You can obtain the MTTR for all incidents by leveraging the built-in widget called "Resolved Incidents MTTR".</P> <P>Follow the directions as indicated in the screenshot below in numerical order and add it to a dashboard to be able to view it.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bbarmanroy_0-1669703064713.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/45743i53DA65BD1FC600C6/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="bbarmanroy_0-1669703064713.png" alt="bbarmanroy_0-1669703064713.png" /></span></P> <P>Use <A href="https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/monitoring/cortex-xdr-dashboard/build-a-custom-dashboard" target="_self">this guide</A> to be able to add a widget to a dashboard. In addition, you can take a look at all the possible widget options <A href="https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/monitoring/cortex-xdr-dashboard/dashboard-widgets" target="_blank" rel="noopener">here</A>.</P> <P>&nbsp;</P> <P>It is currently not possible to obtain MTTA.</P> Tue, 29 Nov 2022 06:27:58 GMT bbarmanroy 2022-11-29T06:27:58Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/mttr-mtta/m-p/522579#M3194 <P>Hello, is there a way to compute the&nbsp;<SPAN>Mean Time to Acknowledge (MTTA) and&nbsp;Mean Time to Respond (MTTR) statistics of all the cases ?</SPAN></P> <P>&nbsp;</P> <P><SPAN>thank you in advance</SPAN></P> Mon, 28 Nov 2022 13:30:26 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/mttr-mtta/m-p/522579#M3194 Marco.Dermitzakis 2022-11-28T13:30:26Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/mttr-mtta/m-p/522700#M3195 <P>You can obtain the MTTR for all incidents by leveraging the built-in widget called "Resolved Incidents MTTR".</P> <P>Follow the directions as indicated in the screenshot below in numerical order and add it to a dashboard to be able to view it.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bbarmanroy_0-1669703064713.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/45743i53DA65BD1FC600C6/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="bbarmanroy_0-1669703064713.png" alt="bbarmanroy_0-1669703064713.png" /></span></P> <P>Use <A href="https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/monitoring/cortex-xdr-dashboard/build-a-custom-dashboard" target="_self">this guide</A> to be able to add a widget to a dashboard. In addition, you can take a look at all the possible widget options <A href="https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/monitoring/cortex-xdr-dashboard/dashboard-widgets" target="_blank" rel="noopener">here</A>.</P> <P>&nbsp;</P> <P>It is currently not possible to obtain MTTA.</P> Tue, 29 Nov 2022 06:27:58 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/mttr-mtta/m-p/522700#M3195 bbarmanroy 2022-11-29T06:27:58Z