topic Outdated content update in Cortex XDR Discussions

Outdated content update

Shashanksinha — Mon, 05 Dec 2022 13:53:13 GMT

Hello ,

What could be the possible reasons for outdated content version despite the agents running in the latest agent version .

Re: Outdated content update

dfalcon — Mon, 05 Dec 2022 14:45:24 GMT

For one of the affected machines, what configuration are you using for agent update setting?

Re: Outdated content update

afurze — Tue, 06 Dec 2022 18:55:18 GMT

Hi Shashanksinha,

Two common issues are the endpoint being out of disk space, and the endpoint being unable to connect to Google Storage APIs. You can check your firewall/web proxy logs to determine if the agent is being blocked. Please take a look at the Required Resources for a list of IPs/FQDNs which are required for agents to function properly.