topic Re: Cortex XDR service getting stopped in Cortex XDR Discussions

Cortex XDR service getting stopped

VineethArumulla — Wed, 01 Feb 2023 15:53:03 GMT

why the Monitoring agent service getting stopped on multiples Hosts. When we checked the logs of some machines we got this error " XDR service cyserver was stopped on avd*** ". Could you please explain

Re: Cortex XDR service getting stopped

mavraham — Thu, 02 Feb 2023 14:28:33 GMT

Hi @VineethArumulla,

Thank you for writing to Live Community. Since this this is a public forum I highly suggest you open a ticket in our support portal
so that our engineers can take a deeper look at the issue.

Re: Cortex XDR service getting stopped

MahmudHKamol — Mon, 17 Apr 2023 07:15:11 GMT

Did you find the cause of that? We're experiencing similar kind of thing.