Licence Cortex XDR Pro

RFeyertag — Mon, 13 Mar 2023 22:44:49 GMT

Hello dear community,

I know now, if you have less licences than installed agents, somehow they are degraded to Prevent.

Can we see somewhere which one is degraded to Prevent version?

How is degrading happen and where can I see it?

Rob

Re: Licence Cortex XDR Pro

neelrohit — Tue, 14 Mar 2023 06:20:22 GMT

Hi @RFeyertag ,

You can query the endpoints from the endpoints table by filtering the license type. You should be able to filter and sort the endpoints by using the same mechanism. Also you can use XQLs for the same purpose.

The license oversubscription is a very regressive mechanism and once the agents are out of license, they start fighting for licenses from one endpoint to another. Though fresh installs always have "Prevent" license, they can switch to "Pro" immediately if another endpoint with a "Pro" license is disconnected. This mechanism is highly subjective to conditions and inconsistency of connection.

Hope this helps!

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Licence Cortex XDR Pro

Re: Licence Cortex XDR Pro