topic URL Exception in Cortex XDR Discussions

URL Exception

Sahil_Arora — Tue, 04 Apr 2023 05:51:57 GMT

Hi Team,

Does Cortex XDR support URL filtering. We have a request to whitelist a URL on XDR in order for user to be able to access it.

Wondering if this is even possible by XDR or should be taken care at proxy level.

Thanks

Re: URL Exception

bbarmanroy — Tue, 04 Apr 2023 06:25:04 GMT

Hi @Sahil_Arora Can you explain how you determined that XDR was blocking a URL? Would you be able to share some screenshots to demonstrate the scenario you're experiencing?
Of course, as you mentioned, the URL must be in the allow list for all intermediaries (e.g., proxy, firewall) before the request reaches the internet.

Re: URL Exception

Sahil_Arora — Tue, 04 Apr 2023 06:36:16 GMT

Hi @bbarmanroy

So to add URL exception, we will have to do it on Panorama?

Re: URL Exception

bbarmanroy — Tue, 04 Apr 2023 06:41:28 GMT

Hi @Sahil_Arora Yes you can do it through Panorama if the PANW firewalls are blocking it. If it is a benign site, you can also request for URL re-categorization if the firewalls are blocking based on specific categories.

Re: URL Exception

Sahil_Arora — Tue, 04 Apr 2023 07:16:03 GMT

Any PA doc you can refer me to on how to add it to URL whitelisting on panorama?

Re: URL Exception

afurze — Tue, 04 Apr 2023 13:59:39 GMT

Sahil_arora,

While this article was written specifically for PAN-OS 9.0, the process is very much the same for later versions as well, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HCtYCAW&lang=en_US%E2%80%A9