topic Auto-Upgrade - path of installer in Cortex XDR Discussions

Auto-Upgrade - path of installer

Joe_Carissimo — Tue, 11 Apr 2023 13:33:00 GMT

Hi All, we are planning to enable the auto-upgrade feature in our environment. One of the questions I was asked is what directory does the package get pushed to and installed from?

For example, does a package get pushed to C:\Windows\Temp and then install. I'm being asked by our internal Engineering team.

Any info would be helpful.

Thank you,

Joe

Re: Auto-Upgrade - path of installer

anlynch — Tue, 11 Apr 2023 20:08:07 GMT

Hi @Joe_Carissimo,

Thanks for reaching out on LIVEcommunity!

It looks like you're looking for where the Cortex XDR Agent is stored locally before it's installed via the auto-upgrade feature.

Locally the installation package will be stored here "C:\Program Data\Cyvera\LocalSystem\Download\". The file is downloaded with the name Traps.pkg.

I hope you find this information helpful.

Have a great day!

Re: Auto-Upgrade - path of installer

Joe_Carissimo — Tue, 11 Apr 2023 20:15:57 GMT

Hi @anlynch, that is what I was looking for.

Can you tell me if that Traps.pkg is downloaded via https?

Thank you,
Joe

Re: Auto-Upgrade - path of installer

bbarmanroy — Wed, 12 Apr 2023 01:23:07 GMT

Hi @Joe_Carissimo

All comms between the tenant and the agent leverage TLS1.2.

Re: Auto-Upgrade - path of installer

anlynch — Wed, 12 Apr 2023 14:39:24 GMT

Hi @Joe_Carissimo,

I can also confirm that the communication between the tenant and the agent are via HTTPS.

If you have any other questions about this topic you'l likely find the answer in the Cortex XDR Administrator's Guide here: Resources required to enable access.

I hope you find this information helpful.