topic Re: Cortex XDR Broker VM Applet activation failure in Cortex XDR Discussions

Cortex XDR Broker VM Applet activation failure

RSXDR_Monitor — Mon, 10 Apr 2023 07:26:52 GMT

I tried to activate syslog collector applet in Broker VM but the connection status goes from connecting to connection failed/error. Kindly help if you have troubleshooted this issue.

Re: Cortex XDR Broker VM Applet activation failure

anlynch — Tue, 11 Apr 2023 21:33:36 GMT

Hi!

Thanks for reaching out to LIVEcommunity!

I'm looking into this and I'll get back with you shortly.

Have a great day!

Re: Cortex XDR Broker VM Applet activation failure

bbarmanroy — Wed, 12 Apr 2023 01:30:33 GMT

Hi @RSXDR_Monitor , can you check if this is occuring with this specific Broker VM or it happens with other Brokers as well in the same network segment? I assume all network connectivity as stated in this page has been configured fully to ensure network access.