topic Re: Cortex XDR content update in Cortex XDR Discussions

Cortex XDR content update

Marsooq_A — Tue, 08 Sep 2020 04:16:31 GMT

Hi Team,

How to check and find cortex xdr content update release date? Cloud portal only showing the version and how to manually push the content update to some selected endpoints?

Re: Cortex XDR content update

Ryan_Saulsbury — Tue, 08 Sep 2020 15:13:32 GMT

I believe this is what you are looking for:

https://live.paloaltonetworks.com/t5/cortex-xdr-articles/content-release-notes/ta-p/257570

Re: Cortex XDR content update

Marsooq_A — Wed, 09 Sep 2020 04:33:42 GMT

@Ryan_Saulsbury

What you provide is informative, But this is not showing the content version, how do i match this with our agents?

Re: Cortex XDR content update

MartinCimone — Thu, 17 Sep 2020 12:02:50 GMT

Have you tried to "Subscribe to Content Update Emails" in Palo Alto Support Account Preferences?

https://support.paloaltonetworks.com/SupportAccount/Preferences

Maybe that will be what you are looking for.

Have a great day.

Re: Cortex XDR content update

Marsooq_A — Sun, 20 Sep 2020 04:48:01 GMT

I was not subscribed.

Re: Cortex XDR content update

jairo.jaramillo — Tue, 04 Apr 2023 19:54:19 GMT

I am walking trough the same problem. Trying to match up de CU with the date and also with the agent , and is not do friendly. This is really a downside of XDR.

Re: Cortex XDR content update

PiyushKohli — Fri, 14 Apr 2023 09:00:26 GMT

Hi @Marsooq_A and @jairo.jaramillo

For Cortex XDR related updates you may subscribe to "Subscribe to Traps Software Update Emails" and "Subscribe to Traps Content Update Emails" as shared by Martin Cimone here.

Additionally, to check for Content Version you may also check it under Dynamic Updates in Updates Section as shared in the below screenshot.

In the drop down under Content type select Traps. and then you may see the Content version and release notes.

Note: Release notes is only for the major version updates.

Lastly regarding query on how to manually push the content update to some selected endpoints. You can force the Cortex XDR agent to connect to the server using one of the following methods.
1. (Windows and Mac only) Perform manual check-in from the Cortex XDR agent console.
2. Initiate a check-in using the Cytool checkin command.

Reference: About-Content-Updates

Hope this helps!

Please mark the response as "Accept as Solution" if it answers your query.

Thank You