topic Compatiblity Check2 in Cortex XDR Discussions

Compatiblity Check2

RamyashreeMada — Mon, 17 Apr 2023 07:09:21 GMT

Hello,

Please confirm us if XDR can be installed on below BrokerVM servers.

Hostname	OS Version	Application Name
CORTEXXDRVM	Ubuntu Linux (64-bit)	XDR - Broker VM
CORTEXXDRBROKER	Ubuntu Linux (64-bit)	CORTEX XDR BROKER

Re: Compatiblity Check2

neelrohit — Mon, 17 Apr 2023 08:19:07 GMT

Hi @RamyashreeMada ,

Thank you for writing to live community!

Broker VM images are hardened images and there is not much which we can modify or change in the image and in the operating systems. As a result we cannot install Cortex XDR agent on the broker VM images. The security of the broker VM is managed by the Palo Alto Networks, the same way as we do for any platforms we offer to our customers(like firewall, Prisma Access, SD-WAN etc.)

Additionally, there are no process instances the same way as you have on a normal linux operating system and hence you will not need XDR agent on them.

Hope this helps! Please mark the response as "Accept as Solution" if it answers your query.

Regards,

Re: Compatiblity Check2

RamyashreeMada — Mon, 17 Apr 2023 08:55:44 GMT

Can you share evidence/article supporting above statement.

Re: Compatiblity Check2

neelrohit — Mon, 17 Apr 2023 08:59:11 GMT

Hi @RamyashreeMada ,

Not sure which part of the response are you referring to. We do not have any documentation that we can provide regarding the same as it is confidential for security purposes which cannot be posted on a public forum.

Regards

Re: Compatiblity Check2

afurze — Mon, 17 Apr 2023 14:08:16 GMT

RamyashreeMada,

Please contact your account team to obtain this type of documentation.