topic Re: XDR agent install using SCCM in Cortex XDR Discussions

XDR agent install using SCCM

Joe_Carissimo — Wed, 17 May 2023 19:45:27 GMT

Hi All, I would like to know if it's possible to install a new agent over an existing agent on a workstation. We have a specific situation where we enabled the auto-upgrade feature in our environment, but excluding our POS devices.

To address the POS devices needing agent upgrades we're thinking of leveraging SCCM or some other automated application. I want to know if we just push a package with the agent_upgrade.exe will it work? The problem is we have to target specific POS devices on specific days.

Let me know your thoughts or suggestions.

Thank you,

Joe

Re: XDR agent install using SCCM

bbarmanroy — Thu, 18 May 2023 05:56:35 GMT

Yes you can. If you have tamper protection enabled, you can follow the steps as specified here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UeBCAU

Re: XDR agent install using SCCM

Joe_Carissimo — Thu, 18 May 2023 13:31:32 GMT

Thanks very much, @bbarmanroy That is exactly what I wanted to know and expected.

Regards,
Joe