Deploying Cortex XDR via AutoPilot

cyberjake22 — Mon, 22 May 2023 16:25:27 GMT

I've been trying to configure Cortex XDR version 8.0.1.33809 to be deployed when configuring a laptop with autopilot. I downloaded the agent directly from Cortex XDR, configured it with the intune app creator to convert from an .msi file to a .intunewin file and uploaded and configured the app in Intune.

When the computer is being setup, Cortex XDR fails to install and kicks back the error,

<![LOG[[Win32App][EspManager] Updating ESP tracked install status from InProgress to Error for application 42379392-c0f8-4532-a3a2-39fb648b1531 with name: Cortex XDR.]LOG]!><time="13:33:17.4268852" date="5-19-2023" component="IntuneManagementExtension" context="" type="1" thread="5" file="">

Not sure if this was more on the Intune side or Cortex side but I figured I'd ask in case anyone else came across this issue.

Re: Deploying Cortex XDR via AutoPilot

anlynch — Mon, 22 May 2023 19:34:53 GMT

Hi @cyberjake22 ,

I understand you've having issues trying to deploy Cortex XDR with intune and autopilot.

I've done a little bit a of research and haven't found anything that would indicate would your specific issue may be. As such I'd recommend submitting a support case as they'll be able to look at your logs and help you come to a resolution. You can submit a support case here.

I hope you find this information helpful! Have a great day.

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Deploying Cortex XDR via AutoPilot

Re: Deploying Cortex XDR via AutoPilot