topic Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (ARM64) in Cortex XDR Discussions

Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (ARM64)

Michael.Christian — Mon, 05 Jun 2023 12:07:06 GMT

Wir haben Probleme bei der Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf einem Rechner Microsoft Surface Pro 9 5G (Prozessor: Microsoft SQ3 (ARM64) / OS: Windows 11 22H2)

Installation des Cortex beginnt, Cortex-Installation versucht dann die entsprechenden Dienste zu starten und bricht dann wie folgt ab:

SetupWizard ended prematurely

Re: Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (ARM64)

fmoixsante — Mon, 05 Jun 2023 12:45:07 GMT

Hi @Michael.Christian,

I would recommend you repost your query in English. Doing this would ensure you reach the maximum number of people in the community as possible, which would provide you with a lot more responses.

Either way, Cortex XDR for Windows does not support ARM architecture. Please visit the below link to review the minimum hardware and software requirements.

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.0/Cortex-XDR-Agent-Administrator-Guide/Cortex-XDR-Agent-for-Windows-Requirements\

Thanks in advance.

Betreff: Problem bei Installation eines Cortex XDR Clients 8.0.1.33809 (Win, 64 Bit, msi) auf Microsoft Surface Pro 9 5G ,Prozessor: Microsoft SQ3 (AR

Michael.Christian — Mon, 05 Jun 2023 13:08:05 GMT

Thank You 🙂