topic Allow users to change the Timezone in Cortex XDR Discussions

Allow users to change the Timezone

atayar — Tue, 13 Jun 2023 09:28:12 GMT

Hello,

We have users from different places and different timezone. We noticed that it is not possible for a user to change their timezone if they don't have the General Configuration View/edit permission. Is there any other way to allow a user to change their timezone in XDR?

Thank you all!

Re: Allow users to change the Timezone

nsinghvirk — Tue, 13 Jun 2023 14:53:19 GMT

Hello @atayar ,

Thanks for reaching out on LiveCommunity!

By default, system picks up the local system timezone for the user. Regarding how to change timezone without edit permission, please allow me to do some research.

I appreciate your patience.

Re: Allow users to change the Timezone

nsinghvirk — Tue, 13 Jun 2023 15:53:01 GMT

Hello @atayar ,

Thanks for your patience. Users without edit permission for general settings will not be able to change their timezone and currently there is no alternate method to do so. Please reach out to your sales representative or CSA to open a feature request.