topic Re: Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011 in Cortex XDR Discussions

Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011

atayar — Wed, 21 Jun 2023 15:43:02 GMT

Hello all,

I am trying to setup SSO on my XDR tenant but I am getting the following message when login in
Unauthorized. Error 4011

In the console, the status is 401 Unauthorized

I followed this video https://www.youtube.com/watch?v=nwF3hY3wgc0

The test user I created for this purpose should have the right access and in the right group, I don't think I'm missing anything from the video thus I am a bit lost.

Simple note: Those are not prod tenants, there is no fancy rules outside some conditional access but even I am disabling those it does not change

I am not refusing any tips to help me out, thank you!

Re: Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011

nsinghvirk — Thu, 22 Jun 2023 16:25:26 GMT

Hello @atayar

Please refer to below article. It is regarding same error 4011 that you are getting. Try the troubleshooting steps.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kFpHCAU

If above solution do not work for you please open a support case.

Re: Cortex XDR | Azure AD Single Sign On Unauthorized. Error 4011

atayar — Fri, 23 Jun 2023 09:46:27 GMT

Hello,

Approved domain is not enabled. I will therefore open a ticket to the support, thank you anyway!