Cloud Identity engine - Application

DineshkumarA — Mon, 10 Jul 2023 05:02:09 GMT

Hi Community,

Good day!

In the cloud identity engine for an Azure directory, we have the option of application. In that application option its showing as Not Consented.

Could you please tell us why it shows like that and how to rectify the not Consented error?

Thanks in advance

Re: Cloud Identity engine - Application

nsinghvirk — Mon, 10 Jul 2023 17:03:48 GMT

Hello @DineshkumarA

Thanks for reaching out on LiveCommunity.

Looks like your Cloud Identity Engine do not have necessary permissions to collect application data. Please follow below guide and make sure to select the checkbox for "Collect Enterprise Application" and then provide permissions when you sign in to Azure.

https://docs.paloaltonetworks.com/cloud-identity/cloud-identity-engine-getting-started/choose-directory-type/configure-a-cloud-based-directory/set-up-azure

If you have followed all the steps and provided the necessary permissions and issue still persists then place open a support case.

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Cloud Identity engine - Application

Re: Cloud Identity engine - Application