Upgrade XDR Agent

Shahwaz_Md — Tue, 11 Jul 2023 13:26:00 GMT

Hi,

We are trying to uninstall and install XDR on a Windows server but getting a prompt during uninstallation that reboot is required.

Will reboot be necessary after uninstallation?

Regards,

Shahwaz

Re: Upgrade XDR Agent

neelrohit — Wed, 12 Jul 2023 05:23:34 GMT

Hi @Shahwaz_Md ,

We do not force a reboot. But if this message is shown that means that a reboot is highly recommended because of some dependent services not being able to remove just in the uninstall. Also, you would need a reboot after reinstall anyways to allow all protection modes to work as we all know there are many modules which do not work unless the endpoint is restarted after install.

Hope this helps.

topic Upgrade XDR Agent in Cortex XDR Discussions

Upgrade XDR Agent

Re: Upgrade XDR Agent