topic Re: Cortex XDR with Carbon Black in Cortex XDR Discussions

Cortex XDR with Carbon Black

Retired Member — Fri, 15 Jan 2021 02:10:00 GMT

Hi All,

I know it is a stupid question but I am encountering this situation that we need to install Cortex XDR working with Carbon Black (it's a long story). May I know if anyone experienced this before or any suggestions on exclusion? Thank you so much

Best Regards,

Elroy

Re: Cortex XDR with Carbon Black

dfalcon — Fri, 15 Jan 2021 14:57:22 GMT

Hi @Retired Member-

I have seen Cortex XDR installed alongside Carbon Black during evaluations with no issues.

Third party products with known compatibility issues can be found here:

https://docs.paloaltonetworks.com/compatibility-matrix/cortex-xdr/cortex-xdr-compatibility-with-third-party-security-products.html

Hope this helps - please let me know if you have any questions.

Re: Cortex XDR with Carbon Black

jcandelaria — Fri, 15 Jan 2021 16:29:44 GMT

Here is the exclusion that you can use.

Also during the deployment, test them side by side first in report mode then switch to block mode after testing.

https://docs.paloaltonetworks.com/cortex/cortex-xdr/7-2/cortex-xdr-agent-admin/cortex-xdr-agent-for-windows/troubleshoot-cortex-xdr-for-windows

Re: Cortex XDR with Carbon Black

Retired Member — Mon, 18 Jan 2021 00:55:51 GMT

Hi David,

Thanks for your reply. it doesn't seem to have carbon black on the list of third party support. Thanks

Best Regards,

Elroy