topic Re: Looking for documentation on all processes used by the Cortex XDR agent in Cortex XDR Discussions

Looking for documentation on all processes used by the Cortex XDR agent

karl.premberg — Fri, 11 Aug 2023 12:29:39 GMT

Hi,

I have been searching for a list of all potential processes used by the Cortex XDR agent but have been unable to find this in the KB:s / Administration guide.
Does anyone know where this can be found?

We need this due to onboarding customers to Cortex XDR and they want to exclude the Cortex processes from their current security products as preparation.

Kind regards,
Karl Premberg

Re: Looking for documentation on all processes used by the Cortex XDR agent

aspatil — Fri, 11 Aug 2023 13:54:42 GMT

Thank you for reaching out to the Live Community. Please allow me to address your questions.

You can refer to one mentioned in our Troubleshooting Resources:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.9/Cortex-XDR-Agent-Administrator-Guide/Troubleshooting-Resources-for-Windows

Processes:

C:\Program Files\Palo Alto Networks\Traps\CyveraConsole.exe
C:\Program Files\Palo Alto Networks\Traps\tlaworker.exe (background process that is always running)
C:\Program Files\Palo Alto Networks\Traps\cytray.exe (background process that is always running)
C:\Program Files\Palo Alto Networks\Traps\cytool.exe
C:\Program Files\Palo Alto Networks\Traps\cydump.exe
C:\Program Files\Palo Alto Networks\Traps\cyreport.exe
C:\Program Files\Palo Alto Networks\Traps\cyrprtui.exe
C:\Program Files (x86)\Palo Alto Networks\Traps\cyreport.exe
C:\Program Files (x86)\Palo Alto Networks\Traps\cyrprtui.exePlease mark the response as "Accept as Solution" if it answers your query.

Re: Looking for documentation on all processes used by the Cortex XDR agent

karl.premberg — Fri, 11 Aug 2023 13:56:55 GMT

Hello Aspatil,

Thanks for this, just what I was after!

Re: Looking for documentation on all processes used by the Cortex XDR agent

aspatil — Mon, 14 Aug 2023 07:09:11 GMT

Happy to help!!