topic Module is disabled by Adaptive Policy in Cortex XDR Discussions

Module is disabled by Adaptive Policy

Balaraju — Thu, 14 Sep 2023 11:03:34 GMT

Greetings

I am have 5 Cortex XDR modules showing as Disabled by Adaptive Policy .

Where is this setting configured ? in which profile ?

Thanks in advance

Bala

Re: Module is disabled by Adaptive Policy

aspatil — Thu, 14 Sep 2023 12:18:35 GMT

Hello Bala,

Please refer to the article where our CSA has explained that, Adaptive Policy is established to address high CPU/memory detected.Setting the Adaptive Policy interval to zero (>cytool adaptive_policy interval 0) will disable Adaptive Policy from running from the next cycle and will disable the Adaptive Policy exception.

For more information, please find below LC:
https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/partially-protected-operational-status-data/td-p/517316

Re: Module is disabled by Adaptive Policy

Balaraju — Mon, 18 Sep 2023 08:16:31 GMT

Greetings , Thanks for reply . This helps

Just one query , going by documentation provided , it seems that this is a product feature and not a configuration setting which can be set or managed at a tenant level for all endpoints like through Policy/Profiles ? So this needs to be managed per device ? and only devices affected by it should be fixed case by case using CYTOOL ? please confirm my understanding . Thanks