Content update confusion

Joe-Oberfoell — Fri, 22 Sep 2023 19:07:19 GMT

My content question is, if something still on 7.9. and its no longer supported/ getting content updates, does that mean the virus definitions on the unit with 7.9 is not getting updates or is it more application updates?

Re: Content update confusion

jmazzeo — Fri, 22 Sep 2023 19:54:51 GMT

Hi @Joe-Oberfoell, thanks for using the Live Community portal.

When the EOL is reached, the agent will not receive more Content Updates for protections, minor feature releases, fixes for bugs, and the technical support can be limited.

You can find more information about what contains the Content Updates here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/About-Content-Updates

Search for EOL policy for XDR software here: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-policy

Please let me know if this information works for you.

topic Content update confusion in Cortex XDR Discussions

Content update confusion

Re: Content update confusion