Broker VM API Key expired

Chilla — Thu, 19 Oct 2023 02:01:47 GMT

Hi all,

The Broker VM lost connection and displayed the warning "API Key Expired" on the XDR console.

I tried to log in to the Broker VM Web UI to re-register the Broker, but I couldn't connect.

When I opened the Broker VM, I encountered this screen and couldn't access the Broker's Console.

How can I re-register the Broker?

Also, why did the API Key for the Broker suddenly expire? The other Broker that was set up at the same time did not show this message. I would like to understand if re-registration is required periodically.

Thanks.

Re: Broker VM API Key expired

PiyushKohli — Thu, 19 Oct 2023 14:02:43 GMT

Hi @Chilla

Thank you for writing to Live Community.

I would highly suggest opening a support ticket through our support portal so that one of our support engineers can take a deeper look at this.

Hope this helps.

topic Broker VM API Key expired in Cortex XDR Discussions

Broker VM API Key expired

Re: Broker VM API Key expired