https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/agent-upgrade-failure/m-p/567491#M5625 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/313141">@JoaoMachado</a>&nbsp;,</P> <P>&nbsp;</P> <P><SPAN>Thank you for writing to Live Community.</SPAN></P> <P>&nbsp;</P> <P><SPAN>As this is the open forum, due to the limited accessibility&nbsp;it would be great if you open a Support Ticket for further assistance.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>Regards,</SPAN></P> <P><SPAN>Ashutosh</SPAN></P> Wed, 29 Nov 2023 06:05:26 GMT aspatil 2023-11-29T06:05:26Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/agent-upgrade-failure/m-p/567427#M5623 <P>Hello Everyone,</P> <P>&nbsp;</P> <P>I'm having a problem when upgrading an agent, it just gives timeout.</P> <P>From what I can understand, both these systems are "the same" but CALPE doesn't upgrade...</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JoaoMachado_0-1701189260769.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/55486iD69E58BEA9581975/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="JoaoMachado_0-1701189260769.png" alt="JoaoMachado_0-1701189260769.png" /></span></P> <P>I saw that it could be from a problem with&nbsp;<SPAN>Windows Azure Code Signing&nbsp;KB5022661 but when I check with "test_acs" it doesn't give an error...</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JoaoMachado_1-1701189371094.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/55487i3A67D3306CFED187/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="JoaoMachado_1-1701189371094.png" alt="JoaoMachado_1-1701189371094.png" /></span></P> <P>Any help is appreciated!</P> Tue, 28 Nov 2023 16:36:22 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/agent-upgrade-failure/m-p/567427#M5623 JoaoMachado 2023-11-28T16:36:22Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/agent-upgrade-failure/m-p/567491#M5625 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/313141">@JoaoMachado</a>&nbsp;,</P> <P>&nbsp;</P> <P><SPAN>Thank you for writing to Live Community.</SPAN></P> <P>&nbsp;</P> <P><SPAN>As this is the open forum, due to the limited accessibility&nbsp;it would be great if you open a Support Ticket for further assistance.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>Regards,</SPAN></P> <P><SPAN>Ashutosh</SPAN></P> Wed, 29 Nov 2023 06:05:26 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/agent-upgrade-failure/m-p/567491#M5625 aspatil 2023-11-29T06:05:26Z