Cortex XDR Partially protected endpoints

arjun_weeknd — Mon, 08 Jan 2024 12:47:31 GMT

Hi ,
Some of the mac devices operational status is "partially protected" & we are getting the below error

Xdr Data Collection Not Running Or Not Sent

Agent is not running due to disk space

How to resolve this issue?

Re: Cortex XDR Partially protected endpoints

aspatil — Tue, 09 Jan 2024 10:33:45 GMT

Hello @arjun_weeknd ,

Thank you for writing to live community.

You can use below query as a sample and modify it as per your requirement:

The given error could be the network error, so if agent failed to upload EDR data and it can cause a full of the EDR data usage.'

Again not sure. I would suggest to open a TAC case to get the proper assistance.

Hope this helps!

Please mark the response as "Accept as Solution" if it answers your query.

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Cortex XDR Partially protected endpoints

Re: Cortex XDR Partially protected endpoints